Contact Us
Plant Location
Plant 1: Dongguan, Guangdong, China
Plant 2: Huizhou, Guangdong, China
Plant 3: Shenzhen, Guangdong, China
# Frequently Asked Questions
What is the minimum order quantity for mailer boxes?
100 units. The MOQ is based on every unique box (e.g. size, design).
Where is your packaging produced?
Our packaging is produced with our vetted network of suppliers in China and shipped directly from China to your destination.
What are your lead times?
Production typically takes 12-16 days, and 16-21 days for larger volume orders. Shipping times will depend on the shipping channel you choose.
How long does shipping take?
Air freight options range from 7-21 days, while ocean freight options range from 26-71 days. If you need some packaging expedited earlier, consider splitting your shipment between air and ocean!
Can I purchase a sample before placing an order?
Absolutely! We have a range of sample types for different purposes. Whether you’re looking to test the size of your box or want to verify colors and artwork, we’ve got you covered.
Can you provide me with a dieline template?
Dielines are provided after you’ve placed your order for a sample or production.
What format should I provide my artwork to you in?
Please send us your artwork in a dieline file (PDF or AI format) that can be edited in Adobe Illustrator. Please keep the dieline as a separate layer in your AI file, and be sure to follow all of these dieline design tips to ensure your artwork file is production-ready.
What are the payment term?
We accept bank transfer T/T, L/C if needed.